FIT-TEST PROMISE
Elevating Your Confidence in Quality
Welcome to Fittest Club, where we're not just about selling products – we're about building a community of individuals committed to their wellness journey. Our sweatwear products aren't just a purchase; they're an investment in your active lifestyle. That's why we proudly present the FIT-TEST PROMISE, designed to ensure that your sweatwear products exceed your expectations and keeps you moving confidently.
Engineered for Reliability
Our sweatwear products are engineered to be your dependable companion, allowing you to focus on your activities without a second thought about your gear. Crafted for durability, odour resistance, and heightened comfort, our sweatwear products are designed to endure the demands of your active life. We believe in our products and their ability to support you through every fitness endeavour.
What does FIT-TEST PROMISE mean?
While we offer a 10-day return window for your original purchase, our FIT-TEST PROMISE extends well beyond that. We're confident in the lasting quality of our sweatwear. Fittest Club was born not just to sell sweatwear products but also to make people use the products to sweat out and adopt an active lifestyle. The FIT-TEST PROMISE isn't just a transaction; it's an ongoing promise that safeguards your investment. When you engage in one of our complimentary virtual fitness or wellness challenges for the duration of your choice, you automatically become a member of the FIT-TEST PROMISE program.
Under the FIT-TEST PROMISE, we're here to promptly address and rectify any quality-related issues with our sweatwear.
What our FIT-TEST PROMISE covers?
- Holes and Tears: Unexpected holes or tears in our sweatwear? We're here to replace them without delay.
- Material Thinning: Our sweatwear is built to stand the test of time. If you notice any undue material thinning, we're here to make it right.
- Stretching or Shrinkage: Fit matters. If your sweatwear stretches excessively or shrinks significantly, we'll provide a suitable replacement.
What FIT-TEST PROMISE Does Not Cover?
While we stand behind the durability of our sweatwear, a few scenarios fall outside our FIT-TEST PROMISE:
- Mandatory signing-up for a challenge: Claiming for FIT-TEST PROMISE without signing up for a challenge within the first week of receiving your product. We want you to take fitness and wellness as an urgent and important part of your lifestyle.
- Get active: Claiming for FIT-TEST PROMISE without being active during the challenge period. Meaning, you signed up for a challenge but you are not taking the steps to be active.
- Lost in the Laundry Abyss: Our sweatwear conquers workouts, but laundry mysteries aren't their specialty. Lost items aren't covered by our FIT-TEST PROMISE.
- Race Left-Behinds: After triumphing in a race, it's easy to leave items behind. However, post-race items are not part of our FIT-TEST PROMISE.
- Sweatwear as Pet Chew Toys: We adore our furry friends, but our FIT-TEST PROMISE doesn't extend to sweatwear repurposed as pet chew toys.
- Thrown Away Without a Trace: Damaged sweatwear? Snap a photo before tossing it. We require photographic evidence to honour the FIT-TEST PROMISE.
Embrace Confidence with FIT-TEST PROMISE
At Fittest Club, our mission is to inspire and empower you on your wellness journey. The FIT-TEST PROMISE underscores our dedication to quality, durability, and your satisfaction. Life is filled with challenges; your sweatwear shouldn't be one. Join our community, take on a virtual challenge, and experience the assurance that accompanies the FIT-TEST PROMISE – a pledge that stands by you as you pursue an active, healthy lifestyle.
How to Claim Your FIT-TEST PROMISE?
Claiming your FIT-TEST PROMISE is simple and hassle-free:
- Visit the FIT-TEST PROMISE Claim Page: Access the claim form by clicking here: [FIT-TEST PROMISE Claim Form](www.fittest.club/warranty-claim).
- Complete the Online Form: Provide your contact details, purchase information, select the product(s) for replacement, and explain your reason for the replacement request. Don't forget to upload photos of the items needing replacement.
- Submit the Claim Form: Click submit, and you're on your way!
- Approval: Upon approval, you'll receive an email with shipping instructions for eligible products.
- Shipping and Verification: Return the claimed products, making sure they're clean. Please note that return shipping costs are your responsibility.
- Gift Card Code Issuance: After we verify your package, we'll send you a gift card code via email.
- Shop and Redeem: Visit our official website [www.fittest.club] to shop for new sweatwear products. During checkout, apply your gift card code and any applicable free shipping code.
Please keep in mind:
- The gift card is valid exclusively on our official website [www.fittest.club].
- GST rates apply.